Shipping policy

Shipping & Delivery Policy

Thank you for choosing KeyReal Flow™. We strive to deliver your order as quickly and efficiently as possible. Below is everything you need to know about our shipping process.

1. Shipping Times

We ship our premium kits worldwide. Because we work directly with our global partners to bring you the best prices, delivery times may vary:

  • Order Processing: 1–3 business days.

  • United States & Canada: 7–12 business days.

  • Europe & United Kingdom: 7–14 business days.

  • Rest of the World: 10–20 business days.

2. Tracking Your Order

Once your order is shipped, you will receive a confirmation email with a tracking number. You can monitor your package's journey directly on our website or through the carrier's portal.

3. Shipping Costs

  • Standard Shipping: $7.99

  • FREE Shipping: On all orders over $50.00 (or as part of our limited-time bundles).

4. Customs & Duties

Please note that international orders may be subject to import duties and taxes once a shipment reaches your country. KeyReal Flow™ is not responsible for these charges if they are applied; they are the responsibility of the customer.

5. Lost or Missing Packages

If your tracking information states that your package was delivered but you haven't received it, please contact your local post office first. If the issue persists, reach out to us at keyrealflow@gmail.com, and we will help you resolve it.